Subscription Help

MatchOracle Premium subscriptions are purchased and billed by Apple. MatchOracle does not receive your payment card details.

Restore an active subscription

1. Open MatchOracle using the same Apple Account that made the purchase.
2. Open the app menu.
3. Tap Restore Purchases.
4. Wait for the confirmation that Premium has been restored.

Change or cancel a subscription

Use Manage Subscription in the MatchOracle menu, or open Apple subscription settings.

Canceling prevents the next renewal. Deleting MatchOracle does not cancel your subscription.

Request a refund

Apple decides refund eligibility. Sign in at reportaproblem.apple.com, choose Request a refund, select the MatchOracle purchase, and submit the request.

If the charge is still pending, Apple may require you to wait until the purchase is completed and a receipt is available.

Purchase pending or payment failed

A pending purchase may require approval or completion by Apple. Premium activates automatically after Apple completes and verifies the purchase.

For payment-method or billing issues, update your Apple Account payment method or contact Apple Support.

Still need help?

Email matchoracleapp@gmail.com. Do not send payment card details, passwords, or Apple Account credentials.